Privacy policy

Last updated: August 12, 2026

ValkronTech Ltd operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a carefully curated shopping experience (the “Services”). ValkronTech Ltd is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase or other transaction through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use and disclosure of your information as described in it.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or another person or that can reasonably be linked to you or another person. Personal information does not include information collected anonymously or de-identified so that it cannot identify or reasonably be linked to you. Depending on how you use the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from it:

• Contact details including your name, address, billing address, shipping address, phone number and email address.
• Financial information including credit card, debit card and financial account numbers, payment-card information, financial-account information, transaction details, payment method, payment confirmation and other payment details.
• Account information including your username, password, security questions, preferences and general settings.
• Transaction information including items you view, place in your cart or add to a wish list, and items you purchase, return, exchange or cancel, together with your transaction history.
• Communications with us including information you provide when contacting us, such as the contents of a customer-support inquiry.
• Device information including information about your device, browser or network connection, your IP address and other unique identifiers.
• Usage information including information about how and when you use, interact with or browse the Services.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you, including when you create an account, visit or use the Services, communicate with us or otherwise provide personal information to us;
• Automatically through the Services, including from your device when you use our products or services or visit our websites, and through cookies and similar technologies;
• From our service providers, including when we engage them to provide certain technology or to collect or process personal information on our behalf;
• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use personal information for the following purposes:

• Providing, personalizing and improving the Services. We use your personal information to provide the Services and perform our contract with you; process payments; fulfill and ship orders; remember your preferences and items of interest; send account notifications; process purchases, returns, exchanges and other transactions; create, maintain and manage your account; arrange shipping; facilitate returns and exchanges; enable reviews; and personalize your shopping experience, including by recommending products related to your purchases. This may include using your personal information to further tailor and improve the Services.
• Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending marketing, advertising and promotional communications by email, text message or post, and showing online advertisements for products or services on the Services or other websites, including advertisements based on items you previously purchased or added to your cart and other activity on the Services.
• Security and fraud prevention. We use your personal information to authenticate your account; provide secure payment and shopping experiences; detect, investigate or act on possible fraudulent, illegal, unsafe or malicious activity; protect public safety; and secure the Services. If you register an account, you are responsible for keeping your credentials secure, and we strongly recommend that you do not share your username, password or other access details.
• Communicating with you. We use your personal information to provide customer support, respond to your needs, deliver effective service and maintain our business relationship with you.
• Legal reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law-enforcement or government agencies; investigate or participate in civil discovery, potential or actual litigation or other adversarial legal proceedings; and enforce or investigate possible violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. These circumstances may include:

• With Shopify, vendors and other third parties that provide services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping.
• With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity across different merchants and websites. Our business and marketing partners use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to direct us not to share information about you for targeted advertising and marketing based on your online activity across different merchants and websites. To exercise your right to opt out of these uses, click here
• When you direct or request us, or otherwise consent, to disclose certain information to third parties, such as to ship products to you or through your use of social-media widgets or login integrations.
• With our affiliates or otherwise within our corporate group.
• In connection with a business transaction such as a merger or bankruptcy; to comply with applicable legal obligations, including responding to subpoenas, search warrants and similar requests; to enforce applicable terms of service or policies; and to protect or defend the Services, our rights and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Information you submit to the Services will be transmitted to and shared with Shopify and third parties that may be located outside your country or region of residence in order to provide and improve the Services. In addition, to help protect, grow and improve our business, we use certain enhanced Shopify features that incorporate data and information obtained from your interactions with our Store, other merchants and Shopify. To provide these enhanced features, Shopify may use personal information collected about your interactions with our Store, other merchants and Shopify. In these circumstances, Shopify is responsible for processing your personal information, including responding to requests to exercise your rights concerning use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, visit the Shopify Consumer Privacy Policy. Depending on where you live, you can exercise certain rights concerning your personal information through the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or controlled by us, please review their privacy and security policies and other terms. We do not guarantee and are not responsible for the privacy or security of those sites, including the accuracy, completeness or reliability of information found on them. Information you provide in public or semi-public spaces, including information shared on third-party social networks, may also be visible to other users of the Services and/or those platforms without limitation as to its use by us or a third party. Our inclusion of such links does not by itself imply endorsement of the content, owners or operators of those platforms, except as disclosed in the Services.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided personal information to us, contact us using the details below to request deletion. As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell,” as those terms are defined by applicable law, personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please note that no security measure is perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below regarding your personal information. These rights are not absolute, may apply only in certain circumstances, and in some cases we may decline a request as permitted by law.

• Right to access or know. You may have the right to request access to personal information we hold about you.
• Right to deletion. You may have the right to request that we delete personal information we maintain about you.
• Right to correction. You may have the right to request that we correct inaccurate personal information we maintain about you.
• Right to portability. In certain circumstances and subject to certain exceptions, you may have the right to receive a copy of personal information we hold about you and request that we transfer it to a third party.
• Right to opt out of sale or sharing for targeted advertising. Depending on where you live, you may have the right to opt out of the “sale” or “sharing” of your personal information or of processing for purposes considered “targeted advertising” under applicable privacy laws. To exercise your right to opt out of these uses, click here. If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on your location we will automatically treat it as an opt-out request for the device and browser used to visit the website. If we can associate the device sending the signal with a Shopify account, we will apply the request to that account as well. Learn more at https://globalprivacycontrol.org/. Other than Global Privacy Control, we do not recognize other “Do Not Track” signals sent by your browser or device.
• Managing communication preferences. We may send promotional emails, and you can opt out at any time using the unsubscribe option shown in our emails. If you opt out, we may still send non-promotional messages, such as notifications about your account or orders.

You may exercise these rights where indicated in the Services or by contacting us using the details below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising these rights. We may need to verify your identity before processing a request, as permitted or required by applicable law. You may designate an authorized agent to make requests on your behalf. Before accepting an agent’s request, we will require proof that you authorized the agent to act for you and may require you to verify your identity directly with us. We will respond within the time required by applicable law.

Complaints

If you have complaints about how we process your personal information, contact us using the details below. Depending on where you live, you may have the right to appeal our decision or submit a complaint to your local data-protection authority. If you are in the European Economic Area, a list of data-protection authorities is available here.

International Transfers

Please note that we may transfer, store and process your personal information outside the country or region where you live.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent contracts issued by the relevant UK authority, unless the destination country has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last updated” date and provide any notice required by applicable law.

Contact Details

If you have questions about our privacy practices or this Privacy Policy, or wish to exercise any rights available to you, call +853 6286 5390, email Valkron.office@gmail.com or contact us at COBRA STEEL, 1Viaduct Gardens, E64 Legacy Building, London SW11 7EH, United Kingdom. For purposes of applicable data-protection law, we are the controller of your personal information.